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INKEDUP223 · ‎14-11-2022

Why dose it keep telling me to log in but won't let me apply for anything

XRaySpeX · ‎14-11-2022

@INKEDUP223 : What are you trying to order?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Dikey123 · ‎14-11-2022

Hi

Have you missed or have any outstanding payments as this happend to a friend of mine I ordered a ps5, told a friend to jump on and grab one quick, who is also on EE but had the same issue as your having turned out he had missed a few payments, he then had to pay 3 consecutive months on time for this feature to work again

Hope this helps

Chris

INKEDUP223 · ‎14-11-2022

No I don't this was gonna be my first order with ee I only have contract with sky

Dikey123 · ‎14-11-2022

In that case I would personally try another device if you have access to one if that fails I would contact EE support and they will be able to assist you with an order over the phone.

Hope this solves the problem fir you

Chris

Schockwave · ‎14-11-2022

@INKEDUP223 , If you have logged in, then I suggest you log out and order as a new customer.

What are you trying to order? If it is an accessory, then you cannot do that as you have to have either a phone or sim only contract, we would need more information to help you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.