sim

mubeenwaqei
Visitor

i want to buy a sim card and my account doesn't let me it says to go visit ee community or add an EE phone number. How can I add an EE phone number when I am trying to get one? 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@mubeenwaqei : Don't login to your MyEE before going to the EE Shop to buy an EE mobile phone or SIM contract. It expects you to already have an EE mobile phone or SIM contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

7 REPLIES 7
XRaySpeX
EE Community Star
EE Community Star

@mubeenwaqei : Don't login to your MyEE before going to the EE Shop to buy an EE mobile phone or SIM contract. It expects you to already have an EE mobile phone or SIM contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Adam160
Explorer

I have problems with my SIM card 

Leanne_T
EE Community Support Team

Hi @Adam160 

Thanks for coming here. 

What problems are you having with the SIM card? 

Leanne. 

Alexandru110
Explorer

hmvv

Leanne_T
EE Community Support Team

Hi @Alexandru110 

Do you have a query we can help you with? 

Leanne.

No,its ok
Leanne_T
EE Community Support Team

No problem @Alexandru110 

Thanks. 

Leanne.