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registration

Mimavat
Explorer

‎18-10-2022 10:55 AM

anybody else have problem to get order finish because i cant register? still showing me this: Reminder...

You still need to add an account to My EE or visit our EE Community.

came here to write so i hope it will be sucesfull.

to be clear,i just registered so i cannot put my phone number if i dont have one only i can choose is ee comunity  to finish it. anybode else same problem? thanks 

3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

‎18-10-2022 10:56 AM

What are you trying to order?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Mimavat
Explorer

‎18-10-2022 11:03 AM

i want get phone  pay monthly and simcard. 

but it no make sence,if you want to finish your order you have to be registered. i am trying to register but after verify they asking for point link where i have to add mobile device or broadband or join ee comunity. i did ee comunity and still nothing. if i dont have existing phone number or broadband i want to buy it how can i finish registration? just no make sence and thats why i am asking here if someone has same experience because in help desk doesnt help me as well... 

XRaySpeX
Grand Master
Grand Master
In response to Mimavat

‎18-10-2022 11:13 AM

Don't login to your MyEE before going to the EE Shop. It expects you to already have an EE mobile phone or SIM contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful