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oredr issue

flaviu32
Explorer

hi thisbis my reference order . i don’t know if is cancelled or what happened i didn’t receive any update 

13 REPLIES 13
Chris_B
EE Community Star
EE Community Star

@flaviu32  What did you order ? Model type ? Colour?storage size ?   And don’t post private information on the internet. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
flaviu32
Explorer
iPhone 15 Pro Max 512GB Blue Titaniumkl
James_B
EE Community Manager
EE Community Manager

When did you order @flaviu32?

James

flaviud95
Investigator
Investigator

saturday 

James_B
EE Community Manager
EE Community Manager

Hi @flaviu32,

The current delivery guidance for that model is to expect dispatch within three days.

You'll receive a delivery notification from DPD as soon as your delivery slot is confirmed.

Hope this helps.

James

flaviud95
Investigator
Investigator

ok so is not cancelled? last time when i tolk woth them they said will be cancelling because ithey can’t chek my credit score . How can i have a live chat with so

 maybe is easy to talk about that 

 

James_B
EE Community Manager
EE Community Manager

Hi @flaviud95,

Sorry, if you have already been advised that your credit check wasn't accepted, your order will have been cancelled.

James

when im waiting for my upfront to be returned 

Katie_B
EE Community Support Team

Good morning @flaviud95

Have the funds left your bank or still in a pending state?

Katie