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Pavankodem09
Explorer

hello there i ordered a iPhone 14pro max i didn't get any update it's as been 1 month please do something i am mentally disturbed please deliver as soon as possible@EE,@EE SUPPORT

3 REPLIES 3
WS1995
Skilled Contributor
Skilled Contributor

There are significant delays. I ordered mine on the 28th October going for the 14 Pro Max 256GB Space Black.

The apple store is showing most of the phones not available for delivery until 3rd-5th December, so a few more weeks yet. EE fulfils their orders on a first come first serve basis. If you order is fulfillable in the first batch from Apple you should probably have it by early-mid December.

The exact same issue happened last year, May 2021 I ordered an iPad Pro 2021 12.9 inch 5G 1TB model. There were stock issues and I waited 52 days from date of order until delivery. 

Apparently a lot of workers in one of Apple's factories in China have walked out, which won't help. 

it's as been more than a 1month i ordered 5th of October
WS1995
Skilled Contributor
Skilled Contributor

That doesn't mean a lot unfortunately. These are essentially on "Backorder". In other words there is no existing stock to cover the orders already placed. New orders are being put on the back burners so to speak.

Your existing order from the 5th October will probably be one of the first to be dispatched when EE get stock. Of course depending on what model, capacity and colour you went for will affect how many orders were placed (As most people go for the 128 / 256GB models, since the 512GB and 1TB models are very expensive), and as such will in turn affect how long it takes for one to be in stock to be delivered to you, as Apple are currently running at a limited production capacity due to the aforementioned factory walk out.

In my opinion and given my recent experience of Apple product launches, you will likely have to wait anywhere from 6 weeks to 2 months for delivery. So potentially you have another month wait at least I'd say. Possibly longer due to the stock issues as a result of the factory walk out.