order track

[Jaycee13]

I made order it’s taken the money from my account but no order details

[Christopher_G]

Hi @Jaycee13 

Welcome to the community.

What was it that you ordered? Could you let us know what the order number began with, but not the whole reference number?

Have you received any emails about it? Please make sure to check your spam/junk folder.

Chris

[Jaycee13]

*************** This is the reference number,the 30 pound upfront 
cost has been taken from my account but no delivery or confirmation has 
been sent to me

Mod edit: [please don't post your full order reference number].

[Katie_B]

Hi @Jaycee13.

Thanks for getting back to us.

What was it you ordered?

When did you place your order?

Could you please confirm if you have been able to check your Spam/Junk folders?

Speak soon, 

Katie