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no tracking order number

zacscarborough
Contributor
Contributor

hi, i odered the new iphone 14 pro max on thursday by phone but didnt get a tracking number with my email.

any help please 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@zacscarborough Depending on that model type Colour and storage size you’ll have a waiting period from 7 days to over 28 days.   You’ll not get tracking until a device can be allocated to you.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.