iphone 17 promax

Bandit61 · ‎29-10-2025

i orderd a iphone 17pro max at the beginig of october and paid 84.00 for early up grade still havent the phone it shouldnt be allowed

Northerner · ‎30-10-2025

Hi @Bandit61

Have you checked EE order tracking: https://ee.co.uk/help/orders

You should download the DPD app as well.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎30-10-2025

Hi @Bandit61

Have you checked EE order tracking: https://ee.co.uk/help/orders

You should download the DPD app as well.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Katie_B · ‎30-10-2025

Good morning @Bandit61.

Welcome to the community.

What colour and memory size did you order?

At the point of order, what delivery guidance was provided?

Speak soon,

Katie