iphone 14 pro

[ashley151]

Hi, 

i ordered an iphone 14 pro black. 128g on 2nd december to collect from my local store but haven't heard anything since. the website now says the phones are in stock.  is there any guidance as to when i'll receive mine? 

Thanks 

[Jon_K]

Hi @ashley151.

Did you get a confirmation email containing tracking information?

Jon

[ashley151]

Hi

No, i've had nothing since being in store placing the order 

[Jon_K]

Thanks @ashley151.

I'd recommend getting in touch with our Customer Care team so they can check your order and give you an update.

Jon

[ashley151]

would you be able to give me a contact number please 

[Jthomas941]

08009566042 is the number for customer care, 

hopefully they'll be able to help