iPhone

Rejoice3
Investigator
Investigator

When can I get my iPhone 18 pro max that I ordered since 12th of sept 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @Rejoice3 

Thanks for coming here. 

Which iPhone 18 Pro Max memory size and colour did you order?

Have you received an email confirming the order? 

Thanks 🙂

Leanne. 

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7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@Rejoice3 that depends when EE get more stock from Apple and where you are in the queue for the model spec that you ordered.   

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.
Leanne_T
EE Community Support Team

Hi @Rejoice3 

Thanks for coming here. 

Which iPhone 18 Pro Max memory size and colour did you order?

Have you received an email confirming the order? 

Thanks 🙂

Leanne. 

Rejoice3
Investigator
Investigator

I ordered for the Burgundy color 256gb 

Burgundy Colour 256gb but not on a contract I paid in full

Leanne_T
EE Community Support Team

Thank you @Rejoice3 

What time of day did you order on the 12th September? 

Leanne.

2pm

Leanne_T
EE Community Support Team

Thanks very much @Rejoice3 

If you've had no updates since placing the order at 2PM,  please get in touch with our mobile guides and they can check the order for you and give you an update. 

For ways to contact us, please see our Get in touch page. 

Leanne.