10-01-2023 12:01 AM
Hi
I ordered a new iPhone from one of your colleagues on Sunday, we had a long discussion and I was allocated a 14 pro max but the phone arrived today and it’s a plus instead of the pro max.
10-01-2023 08:58 AM
Hi @Petermedic.
I'm really sorry to hear this.
I'd recommend getting in touch with our Customer Care team so they can get this sorted as soon as possible.
Jon