29-11-2025 01:02 PM
Ordered iPhone yesterday at 11:30am and have took money from my bank and not sent a confirmation email reference number or anything
Solved! See the answer below or view the solution in context.
30-11-2025 09:39 AM
Hi @lhall2
Welcome to our community.
I'd recommend giving the team a call as soon as you can as I would expect for you to have had your confirmation by now.
Lesley
29-11-2025 01:44 PM
Hi @lhall2
You'll receive an email when your order is processed. Alternatively look in your junk/spam email folders.
Download the DPD app as well.
If you have checked your email you might need to call EE CS on 150. One you have the order number you can check EE order tracking:
Thanks
29-11-2025 02:11 PM
30-11-2025 09:39 AM
Hi @lhall2
Welcome to our community.
I'd recommend giving the team a call as soon as you can as I would expect for you to have had your confirmation by now.
Lesley