cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iPhone 17 Pro Max delivery date

Louee46
Explorer

Why am I still waiting for my order?!  Why do EE not keep people informed?  I ordered on 25th September still no idea of when it will arrive.  If there’s an extended delay then tell your customers!  Keep people informed it’s really not much to ask?  Give me the option to cancel the order and go elsewhere 😫

50 REPLIES 50

Backlog will be very big, I have been waiting since 29/09, awful

Reeceives
Valued Contributor
Valued Contributor

Can I ask what colour and size did you order? Because what's strange is if you go to order now on the EE site it says will be dispatched no longer than 2 weeks so are EE just blatantly lying to everyone because Cs are telling everyone 3/4 weeks now

Cbr11
Investigator
Investigator

Just spoke with EE, 28 days for orange, 14 days for others minimum atm for delivery

Orange, pro max 250GB 

Wait just to confirm, 14 days if you were to order today right? Or irrespective of if you ordered weeks ago.

1000000327.jpg

 Its all just a big lie i don't think anybody at EE knows themsleves, this is what the EE site states delivery will be if you order today but people have been waiting for a month for the exact same model/colour etc

I don't think they have any idea, cause I don't see how it can be a month if you can order today, but the also a month if you ordered a month ago, it should be whoever ordered first but who knows anymore. Wouldn't be surprised if its not here at Christmas haha

When i ordered my iPhone 17 pro max blue 256gb on the 16th October it said usually 28days till dispatch and last week it changed to 14 days but mine still says the same time as when i ordered it does that mean I could get it earlier 

@Lexiialanaa  Yes it does.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Chris_S
EE Community Support Team

Hi @Lexiialanaa 

Great choice of colour there, I really like the Blue version myself too.

The estimated delivery time is accurate from the time of order, however, times may change due to stock availability.

We always aim to get the phone out to you as quickly as possible, so I'd recommend checking the order status on our order tracker to keep up to date on your order.

Chris S