30-09-2025 02:35 PM
It saying that I’m awaiting date for iPhone 17pro max is that mean I’m in the que for a iPhone pre order ???
03-10-2025 08:39 PM
I ordered my cosmic orange 256gb on the 25/09 and the agent said it would be delivered within 28 days as I explained I needed the phone before the 25/10. Is this not the case now? I have family coming over from South Africa that I was planning on giving my old phone to.
04-10-2025 08:36 AM
Hello @Devan1.
I would recommend following the timescale provided to you at the point of sale.
The current timescale for for despatch in more than 28 days is recent orders.
As soon as there is an update on your order you will be notified.
Katie
22-10-2025 06:17 AM
Good morning I ordered an iPhone 17 pro max silver 256GB and I’m still waiting for dispatch , can you check by any chance? 
I ordered on the 30th September 
22-10-2025 09:00 AM
Hi @Lewis110
Great choice of colour there!
I've just checked our stock system, and if you ordered your phone on the 30th of September, the dispatch time will be more than 30 days.
You can pop your tracking reference number in our tracking system to keep up to date with your order.
Chris S
