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iPhone 17 delivery

Olaolaola
Investigator
Investigator

Hi, I ordered lavender IPhone 17 yesterday but since then didn’t get any emails with update on how long is a wait or when it will be dispatched. 

From what I see the wait can be bit long can someone update on estimated waiting time? 

1 SOLUTION

Accepted Solutions
Ritu_D
EE Community Support Team

Hi @Olaolaola 

Thank you for replying and explaining your situation. 

As you have received a message that something has gone wrong, please Contact our guides so they can take a look. 

Thanks 

Ritu 

View solution in original post

6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

@Olaolaola  It says online it’s usually dispatched in 1 day for both storage sizes of that colour way    Have you received a confirmation of order ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Ritu_D
EE Community Support Team

Hi @Olaolaola 

Welcome to the community. 

Just to add to what Chris B has advised, please check your spam/ junk folder, sometimes the confirmation email can go in there. 

Once you receive that email you will be able to Track your Order using your order number. 

Thanks 

Ritu 

Hi, my tracking number that o got doesn’t work and I got message that’s something is wrong with my order with a link to speak to someone but O can write anything in there either. It’s really confusing at this point I paid twice made two orders and not getting any updates 

Ritu_D
EE Community Support Team

Hi @Olaolaola 

Thank you for replying and explaining your situation. 

As you have received a message that something has gone wrong, please Contact our guides so they can take a look. 

Thanks 

Ritu 

Unfortunately this is not connecting me to anyone. 

can someone help me please? 

Ritu_D
EE Community Support Team

Hi @Olaolaola 

We don't have account access here on the community. 

Please try Contacting Us, I have checked and the number is working to call our guides. 

Ritu