15-04-2026 06:23 PM
Hi, I ordered lavender IPhone 17 yesterday but since then didn’t get any emails with update on how long is a wait or when it will be dispatched.
From what I see the wait can be bit long can someone update on estimated waiting time?
Solved! See the answer below or view the solution in context.
16-04-2026 10:45 AM
Hi @Olaolaola
Thank you for replying and explaining your situation.
As you have received a message that something has gone wrong, please Contact our guides so they can take a look.
Thanks
Ritu
15-04-2026 09:00 PM - edited 15-04-2026 09:01 PM
@Olaolaola It says online it’s usually dispatched in 1 day for both storage sizes of that colour way Have you received a confirmation of order ?
16-04-2026 09:46 AM
Hi @Olaolaola
Welcome to the community.
Just to add to what Chris B has advised, please check your spam/ junk folder, sometimes the confirmation email can go in there.
Once you receive that email you will be able to Track your Order using your order number.
Thanks
Ritu
16-04-2026 10:41 AM
Hi, my tracking number that o got doesn’t work and I got message that’s something is wrong with my order with a link to speak to someone but O can write anything in there either. It’s really confusing at this point I paid twice made two orders and not getting any updates
16-04-2026 10:45 AM
Hi @Olaolaola
Thank you for replying and explaining your situation.
As you have received a message that something has gone wrong, please Contact our guides so they can take a look.
Thanks
Ritu
16-04-2026 11:43 AM
Unfortunately this is not connecting me to anyone.
can someone help me please?
16-04-2026 12:07 PM
Hi @Olaolaola
We don't have account access here on the community.
Please try Contacting Us, I have checked and the number is working to call our guides.
Ritu