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iPhone 15 Pro Max Wait Time and Issue

saiinarvadez
Contributor
Contributor

I have ordered mine 20/09/2023 Iphone 15 Promax Nat Titanium, which qualified as pre order since the release is on the 22nd. 28 days later. No email, no texts no update at all. I have paid the upfront payment and all but nothing. 

8 REPLIES 8
Katie_B
EE Community Support Team

Hello @saiinarvadez

Welcome to the EE Community. 

I am sorry to hear you have not received an update. 

Please could you provide me with the memory size you went for?

Katie

256GB nat titanium. I was told at first it will be 14 days the. 28 days and now nothing 

Katie_B
EE Community Support Team

Thanks for confirming @saiinarvadez

I have checked and can see this device is available to order but to expect despatch in more than 28 days. 

If you wish for an update on your order please give us a call on 150. 

Katie

It is more than 28 days now, but when I upgraded it was less than that and yet it’s been 28 days now. 

more than 28 days = infinity? if i call 150 would there be an eta for my order?

I also ordered the same thing btw. more than 28days is anxiety inducing.

I don’t think they can give you an answer been through with it countless times and they couldn’t say, mine is 30  days today and yet nothing. 

MOO-N
Investigator
Investigator

they might have read the thread they emailed on a saturday.-

we’re awaiting your expected delivery date. This is while we wait for delivery confirmation from the manufacturer. We’ll be in touch soon with an update on your order. 😕

Well, that’s better than me having no emails or texts from them completely out of the loop no information whatsoever. 🤦🏻‍♂️

Sent from my iPhone