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iPhone 14 pro

NicW
Investigator
Investigator

Hi I placed an order for iPhone 14 pro on 9th October and still haven’t received - is there a problem with stock?

9 REPLIES 9
Jon_K
Former EE Employee

Hi @NicW.

 

Which colour and memory size did you order?

 

Jon

NicW
Investigator
Investigator

128GB deep purple 

Jon_K
Former EE Employee

Thanks @NicW.

 

The current guidance is to expect dispatch within 14 days.

 

DPD will text you when your order is ready to be delivered.

 

Jon

NicW
Investigator
Investigator
Sent from my iPhone
NicW
Investigator
Investigator

It’s been almost 3 weeks now hence the question

Jon_K
Former EE Employee

Thanks @NicW.

 

Have you tried tracking your order online?

 

Jon

NicW
Investigator
Investigator

Yes but the tracking doesn’t work!

 

NicW
Investigator
Investigator

I have the xko reference number but just says it can’t be tracked!! Ordered 3 weeks ago today - had the confirmation email same day but no correspondence since!!

Christopher_G
EE Community Support Team

It may be worth calling 150 to check your order, @NicW.

Chris