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iPhone 14 pro max

JmHamilton29
Investigator
Investigator
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I ordered the iPhone 14 PM in space black last Friday, I have only had the email confirmation every-time I try to track it says we cannot release your tracking information right now. Anyone else got the same problem?
7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@JmHamilton29  You need a tracking number to track.    You get this once a device is allocated to you. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Is this the order reference you get when you get confirmation mine Starts with XHO I believe 

Sorry I stand corrected XKO

Sabrinakhxn18
Investigator
Investigator

Yes! I’m in the same boat as you. I only ordered a few minutes after the pre-orders went live so I assumed I would recieve it today (launch day) I’ve not heard anything from EE or DPD and my tracking is not working! 

Download the DPD app. If it’s coming today it will be there. 

Sabrinakhxn18
Investigator
Investigator

Mines just been delivered via DPD! Woohoo

Received! Thanks Darren