iPhone 14 pro max gray

Reece325
Contributor
Contributor

Ordered 2 weeks ago still got no tracking info or email confirmation 

21 REPLIES 21
Christopher_G
EE Community Support Team

That's the current estimate for new orders, @Claire0502. They're sent out in the order in which they were placed, as we receive stock from the manufacturer. DPD will be in touch when it's ready to be delivered.

Is it definitely his phone being delivered? The current estimate for new orders of the iPhone 14 Pro Max Space Black is currently the same as your model.

Chris

Yeah he ordered on Thursday and his is being delivered today between 4-5pm. Which I find strange... So if I ordered mines 2 weeks ago, will I expect it within the next 2 weeks..?

Christopher_G
EE Community Support Team

Thanks @Reece325

As mentioned just above, the current estimate for new orders of the iPhone 14 Pro Max 5G 128GB Space Black is to expect dispatch in more than 28 days.

Chris

dadams3783
Established Contributor
Established Contributor

That's insane as I placed an order on the 29/10/2022 for a iPhone 14 Pro max 128gb space Black and have not had delivery notice yet and I've been waiting for 23 days 

dadams3783
Established Contributor
Established Contributor

So much for first come first serve 

 

dadams3783
Established Contributor
Established Contributor

Could you update if it was his phone if he gets it? If so I'm going to be complaining.

 

Exactly my point! I would much rather they gave us the exact time instead of saying dates they can't promise.. I was advised 21, then 14, now 21, then over 28 now?! It's just unfair on eveyone! Especially folk who have ordered previously

I've just checked with him now and it has been delivered by DPD now! So 4 days delivery!

dadams3783
Established Contributor
Established Contributor

Well at least he can enjoy is new phone today 🙂

 

Not bad service for a new customer but existing customers need to wait!