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change of delivery address

PawelP646
Investigator
Investigator

Hello, I have a question about delivery. When placing an order for a mobile phone for the contract, I had to provide a delivery address identical to my bank account. I do not live at the same address as I have at the bank because I moved but haven't changed my bank address yet. I gave the address of the store as the delivery address, but I would prefer the delivery to be delivered to my place of residence. How can I do this?

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @PawelP646

 

Thanks for coming here 🙂 

 

Have you already placed the order? 

 

Leanne.

This is how I already placed the order and gave the shop the delivery address because when I tried to enter the address where I live, it did not enter because my billing address is different than my home address.

Leanne_T
EE Community Support Team

Thanks @PawelP646

 

In this case, please call us on 0800 956 6000, and our mobile care team can check the order for you and let you know if the delivery address can be changed. 

 

Leanne 🙂