09-08-2022 03:54 PM
Hello, I have a question about delivery. When placing an order for a mobile phone for the contract, I had to provide a delivery address identical to my bank account. I do not live at the same address as I have at the bank because I moved but haven't changed my bank address yet. I gave the address of the store as the delivery address, but I would prefer the delivery to be delivered to my place of residence. How can I do this?
09-08-2022 04:29 PM
09-08-2022 05:42 PM
This is how I already placed the order and gave the shop the delivery address because when I tried to enter the address where I live, it did not enter because my billing address is different than my home address.
09-08-2022 06:06 PM
Thanks @PawelP646
In this case, please call us on 0800 956 6000, and our mobile care team can check the order for you and let you know if the delivery address can be changed.
Leanne 🙂