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Xbox series s

Joellie12
Established Contributor
Established Contributor

‎01-11-2022 06:14 AM

Hi I placed an order for an Xbox series x and I paid the £10 up front and received an email but how do I know if my order has been successful because I can’t see that it’s been added onto my plan

0 Helpful
4 REPLIES 4
Christopher_G
EE Community Support Team

‎01-11-2022 10:27 AM

Hi @Joellie12

Did you receive an email confirmation?

Chris

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Joellie12
Established Contributor
Established Contributor
In response to Christopher_G

‎01-11-2022 10:30 AM

Hi yes I did 

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Christopher_G
EE Community Support Team
In response to Joellie12

‎01-11-2022 10:33 AM

Then it should be going through the process, @Joellie12.

If you would like to check it at all, then it may be worth speaking to our Mobile Care team.

Chris

0 Helpful
Joellie12
Established Contributor
Established Contributor
In response to Christopher_G

‎01-11-2022 10:34 AM

Ok thank you for your help 

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