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When will be order be dispatched?

KathrynW
Explorer

Hello,

My order number for reference is *************

I am just wanting some more information when my order will be dispatched. I did order this yesterday at 5.30pm approx, so understanding that it wasn't going to be dispatched yesterday, but hoping it will be today? Just finding it hard to contact anyone.

It was an iphone 17 pro max orange 258GB

 

Thank you!

[Mod edit - removed order number. Please don't post account or personal information in the community]

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Hi @KathrynW 

Welcome to the community.

I know you'll be keen to get your hands on your new phone.

In all honesty, there is going to be a wait for the phone to arrive, as there is a high demand for the new iPhone 17 Pro Max range.

The Cosmic Orange 256GB version of the iPhone 17 Pro Max is showing as being expected to be dispatched in more than 28 days.

Once there is stock available for your order and the order is on the way, you'll get a text or email to let you know, and DPD will be in touch with delivery information.

Michael

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1 REPLY 1
Michael_D
EE Community Support Team

Hi @KathrynW 

Welcome to the community.

I know you'll be keen to get your hands on your new phone.

In all honesty, there is going to be a wait for the phone to arrive, as there is a high demand for the new iPhone 17 Pro Max range.

The Cosmic Orange 256GB version of the iPhone 17 Pro Max is showing as being expected to be dispatched in more than 28 days.

Once there is stock available for your order and the order is on the way, you'll get a text or email to let you know, and DPD will be in touch with delivery information.

Michael