Upgraded phone awaiting confirmation

Roo312 · ‎12-06-2022

I upgraded my phone on 09th and recieved confirmation email. However since the account has been saying "Awaiting confirmation". What does this mean??

Northerner · ‎12-06-2022

Hi @Roo312

That message means EE are waiting stock.

When your delivery is due you will receive a text and email from DPD.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

View solution in original post

Northerner · ‎12-06-2022

Hi @Roo312

That message means EE are waiting stock.

When your delivery is due you will receive a text and email from DPD.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.