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[Ferg1234]

I am receiving this message;  

Sorry, we can't show your order details right now. 

Don't worry, we'll keep you updated on the progress of your order by text or email. Keep an eye out for these updates from EE or from our courier DPD.

This is happening when I try to track my order, I have paid £100 for this upgrade, anyone have any idea why this is happening?

[Chris_B]

@Ferg1234  Have you received a tracking number?  Or are you trying to track with an ordered number?  You can not track an order if a device hasn’t yet been allocated to you and then you’ll get a tracking number.  

[Ferg1234]

Thanks Chris, but tell me this, am I too late to cancel if I have changed my mind?

[Leanne_T]

If you would like to discuss cancelling the contract, please give us a call and the team can get this looked into for you @Ferg1234 

Leanne.