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Upgrade delivery

Ab7789
Explorer

I upgraded my phone about a week ago and the delivery tracker has been showing as dispatched for 5 days now but im yet to have any information from DPD regarding delivery. I move house next week and I'm worried it won't come in time. 

Thanks in advance 

2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

Hello @Ab7789 ,

Welcome to the community,

I would suggest speaking to customer service to see what is going on.

What phone, colour, storage size did you order?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

Thank you, I will give them a call later on. It was an iPhone 15, black, 256gb