16-10-2024 10:40 AM
Hi
I am due an upgrade but do not understand this Flex pay option? What is the difference between a normal pay monthly upgrade or the Flex pay option. At the end of the contract will you still have paid everything off. Very confused
thanks
16-10-2024 12:45 PM
Hi @Dollee39
Thanks for coming to the community.
Our Flex Pay plans basically separate the cost of the phone and the plan, so you have two payments each month, one for the phone and the other for the Airtime. The device payment is effectively an interest free loan and can be over a 24 or 36 month repayments.
There is more on our Flex Pay plans on our Flex Pay for devices explained help page.
If you have any other questions, just let me know.
Michael