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Trade in

LuBaker
Investigator
Investigator

‎28-10-2022 08:44 AM

Received this message Hi from EE. This is confirmation that we have received the Apple iPhone 12 64 that you agreed to Trade In. We hope you're enjoying your new device! On the 8th of October but have heard nothing else since, on average how long do they take with the accessing of the phone and how long until they make a payment to me? Getting sick of waiting 

 

0 Helpful
2 REPLIES 2
Jon_K
Former EE Employee

‎28-10-2022 11:06 AM

Hi @LuBaker.

 

I'd recommend getting in touch with our Customer Care team about this.

 

They will be able to access your account and give you an update.

 

Jon

LuBaker
Investigator
Investigator
In response to Jon_K

‎30-10-2022 12:47 AM

Thank you, what’s the best way to get in touch with them?

0 Helpful