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Tracking for order

Mmpire
Investigator
Investigator

Hi,

I had my phone stolen so I've picked up a new sim in store and ordered an iPhone 14 in purple (256gb) as a replacement. Obviously I can't receive the texts to a device and the online tracking hasn't updated yet so is there a way to find out when I can expect the device?

I was really hoping for next day delivery but I have no idea what the status of the order is.

Thanks

11 REPLIES 11

great, i'll do that now - thanks!

Schockwave
EE Community Star
EE Community Star

@Mmpire , glad to help, you are welcome! EE may also be able to let you know when your phone is likely to be dispatched when you ring and speak to them.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.