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Track order

Benjamin58
Investigator
Investigator

‎28-04-2023 07:10 AM - last edited on ‎28-04-2023 07:41 AM by EE Community Moderator

Can you please track my order [Mod edit: Please do not post order numbers on the public board. Thanks!]  ipad pro 11inch 256gb silver color? Because I haven’t got any mail about the delivery yet.

 

Thank you

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎28-04-2023 08:24 AM

@Benjamin58  You’ll receive a tracking number once a device has been allocated to you.    When did you order this ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Katie_B
EE Community Support Team

‎28-04-2023 08:24 AM

Good morning @Benjamin58.

We are unable to track here on the community.

When did you place your order? we may be able to provide some delivery timescales for you.

Katie

Benjamin58
Investigator
Investigator
In response to Chris_B

‎28-04-2023 08:31 AM

Wednesday.

i am not sure that i will be at my location at the time of delivery. So, can I pick the order from nearest ee store?

0 Helpful
Benjamin58
Investigator
Investigator
In response to Katie_B

‎28-04-2023 08:32 AM

Wednesday.

i am not sure that i will be at my location at the time of delivery. So, can I pick the order from nearest ee store?

0 Helpful
Katie_B
EE Community Support Team
In response to Benjamin58

‎28-04-2023 09:00 AM

Hi @Benjamin58. 

Did you order this in the evening?

DPD will send you a notification before delivery of your device with a one hour time frame. You will then be able to update any delivery preference's when tracking your device. 

Katie 🙂

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