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SIM not delivered and tracking not working

ramaav
Visitor

‎16-07-2025 07:44 PM

Hi, Placed the new sim order on 12/07 and when I track it today - I am getting timeout error. How do I track my new sim order?

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎16-07-2025 07:49 PM

Hi @ramaav 

Pay monthly SIM only or PAYG.

If tracking is not working then you'll need to speak to EE CS on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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