20-10-2022 03:04 PM
Hi, SIM despatched on 4th October. I have still not received it. Please don't advise me to call the helpline as you simply do not get a response.
20-10-2022 04:09 PM
Hi @NUSIM22
Welcome to the community.
You do need to speak to our customer service team about this. There are a few different contact methods on our Contact us help page.
Chris
21-10-2022 11:48 AM
No, still cannot get through. I cannot sit waiting on the phone for 30 minutes at a time. Ridiculous.
21-10-2022 11:51 AM
Have you tried the Live Chat service on there, @NUSIM22?
