Recent order

[B-e-n-n-y]

Hi there I recently placed an order on the 16th of Oct got my confirmation email straight away. I've still not received any update on my order or received my order. When I try tracking my order with the ref number i was emailed I get the sorry there is no update message. Any help would be great before I contact ee by phone 

[Leanne_T]

Hi @B-e-n-n-y

Thanks for coming here. 

What device have you ordered, including size and colour? 

Leanne 🙂

[B-e-n-n-y]

I ordered the tcl tkee mid kids tablet 32gb black 

[Leanne_T]

Thanks @B-e-n-n-y

This is showing in stock, I would suggest giving us a call to get this looked into. 

You can call us from an EE phone on 150 or 0800 956 6000.

Leanne.