Community Activity

VOICEMAIL on

Trying to set up Voicemail On. I've sent VM ON (and all variations) to 150 countless times. Get the usual Sorry not working, try again later.Just tried ringing 150 and got the automated system message sent with a link, and then with Reply On. Neither...

clacro by Investigator
  • 49 Views
  • 6 replies
  • 0 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 2005 Views
  • 6 replies
  • 17 Helpful

Disgraceful service.

I have made the switch from the old broadband to the new, requiring BT to come and install a new line. That part went ok. What did not go ok was someone not cancelling the old line resulting in nearly £70 aonth being taken out of my account for sever...

Saks86 by Visitor
  • 9 Views
  • 1 replies
  • 0 Helpful

Praise a member of staff

Hello,I have just gotten off the phone with one of your agents who provided some excellent service. I’ve searched high and low on the website to find a way to send compliments but can only find complaints.If you could point me in the direction of how...

Renewal date conflict.

My data allowance ran out today 6 May.  Not worried as EE had advised it would be renewed on 7 May.However, I received a text to say it would be renewed 6 June - another month later.Why? 

Suchie1 by Investigator
  • 54 Views
  • 6 replies
  • 2 Helpful

WIFI 7 Smart Hub Pro - SIP ALG

HelloI have recently signed up for the 1.6 GBPS service, and I'm being told by my VOIP provider that SIP ALG is in operation on my router. I need to turn this off. I can't see any settings in my router. Please help?

Unusable phone and PS5 con

I wonder if anybody else has had similar. I switched to EE after 16 years with O2. Went for a sale pitch honour magic fold phone(do not get) after3 months started having problems tried to report it but no reply, I then started getting lines across th...

Crimlis by Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful