Order

[Jonathon127]

I have just ordered a contract sim and had two different emails one sayin (about your order) and the other one is (successful order email) with my order number just wondering how long it takes to receive the sim

[Katie_B]

Hi @Jonathon127.

Welcome to the community. 

You should receive your order within 48 hours. 

Katie

[Jonathon127]

I had (about your order email) yesterday but it was Sunday so.will it be
tommorrow

[Katie_B]

Hi @Jonathon127. 

That's right. 

Although Royal Mail can take up to 5 days we aim to get your SIM to you within 48 hours. 

Katie 🙂

[Jonathon127]

Will all the service be up and ready to use

[Katie_B]

Hi @Jonathon127. 

Yes, your SIM will be loaded with your chosen plan. 

Katie 🙂