Re: Live chat

Tonipony
Explorer

Dpd have not given me a pin for delivery 

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

The PIN is usually generated when the parcel is dispatched, @Tonipony 

If you'd like us to check the contact information on your delivery, I recommend speaking with our Customer Support team.

Chris

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3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @Tonipony 

Welcome to the community.

Have you tried downloading the DPD app to see if you can access the delivery information?

Chris

Hi

Yes I downloaded the app and still no pin

Thanks
Christopher_G
EE Community Support Team

The PIN is usually generated when the parcel is dispatched, @Tonipony 

If you'd like us to check the contact information on your delivery, I recommend speaking with our Customer Support team.

Chris