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Pre paid

Hayley2008
Explorer

‎17-12-2022 05:10 PM

Still awaiting  pre paid card ? It's been well over 15 days.

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎17-12-2022 07:53 PM

Hi @Hayley2008 

You'll need to speak to EE CS on 150 about this issue as there is no customer account access on these forums.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎17-12-2022 09:04 PM

@Hayley2008 : SIMs are sent by 2nd class Royal Mail & there's a strike on.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful