26-08-2022 04:21 PM
Hi all. I ordered the Flip 4 on 14th August and was informed I'd receive the item on the release date, which is today. I have received nothing since my confirmation email on the 14th August. I have not received any details of delivery either Any guidance is appreciated
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27-08-2022 08:01 AM
Hi. I was not aware of this. Thank you. I can see it's on its way.
Appreciate your help
26-08-2022 04:27 PM
You will receive a text from DPD by 8pm the day before it is due to be delivered to you.
Pre-Orders are not a guarantee of release day delivery. As it all depends on how many are ordered and how many EE receives from Samsung. It is shipped out in first come first served basis
27-08-2022 07:30 AM
Thank you. I am aware of the official line however find the lack of communication poor at best. I will give it til next week and make a decision.
27-08-2022 07:52 AM
Morning @Georgeboy
Thanks for posting 🙂
Have you downloaded the DPD app using the email and postcode to check for any deliveries?
Leanne
27-08-2022 08:01 AM
Hi. I was not aware of this. Thank you. I can see it's on its way.
Appreciate your help
27-08-2022 08:06 AM