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Pre ordered Flip 4

Georgeboy
Investigator
Investigator

Hi all.  I ordered the Flip 4 on 14th August and was informed I'd receive the item on the release date, which is today.  I have received nothing since my confirmation email on the 14th August.  I have not received any details of delivery either Any guidance is appreciated 

1 SOLUTION

Accepted Solutions

Hi.  I was not aware of this.  Thank you.  I can see it's on its way. 

 

Appreciate your help

View solution in original post

5 REPLIES 5
BrendonH
Community Hero
Community Hero

You will receive a text from DPD by 8pm the day before it is due to be delivered to you.

 

Pre-Orders are not a guarantee of release day delivery. As it all depends on how many are ordered and how many EE receives from Samsung. It is shipped out in first come first served basis


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
Georgeboy
Investigator
Investigator

Thank you. I am aware of the official line however find the lack of communication poor at best.  I will give it til next week and make a decision.

Leanne_T
EE Community Support Team

Morning @Georgeboy

Thanks for posting 🙂

Have you downloaded the DPD app using the email and postcode to check for any deliveries? 

Leanne

Hi.  I was not aware of this.  Thank you.  I can see it's on its way. 

 

Appreciate your help

Leanne_T
EE Community Support Team

No problem @Georgeboy

Happy to hear this 🙂

Leanne.