Pixel 6a Order

[ndkty]

hey guys, i place an order for an upgrade on the 19th and received the email confirmation, but nothing has happened since?

Please could you check for me?

ta

[Leanne_T]

Hi @ndkty 

Thanks for coming here. 

Which model, including memory size and colour phone have you ordered? 

Has your plan changed to the new plan in your My EE app? 

Leanne 🙂

[ndkty]

Hey Leanne, it's the pixel 6a, 128gb, sage model. I checked the plan page and it hasn't changed, no....

Nick

[Leanne_T]

Hi @ndkty 

The current estimate for delivery is to expect dispatch within 7 days.

DPD will be in touch to arrange delivery once the order has been dispatched. 

If you would like to check the order has been processed, please call us on 150 🙂

Hope this helps.

Leanne.

[ndkty]

ok thanks for the info, will do...

[Leanne_T]

No problem @ndkty 

Leanne 🙂

[Corntiana161]

I placed an order for an IPhone 14 on the 20th of this month,order confirmed,money taken but not yet received my order.Want to know what the problem 

[Leanne_T]

Hi @Corntiana161 

Which model size and colour did you order? 

Was this an upgrade or new contract? 

Leanne 🙂

[Corntiana161]

iPhone 14 256 gb midnight

[Leanne_T]

Hi @Corntiana161 

This device is showing in stock on the EE Shop.

If you call us on 0800 956 6000 the team will check the order and give you an update. 

Leanne.