Phone upgrade

[MacG12]

1. I ordered an upgrade to my phone last Tuesday (13th June) . Deposit has been taken, it is now 19 June  and I have had no confirmation of any kind from EE . where would I get any information about my order ? I urgently need the new phone . 

[Christopher_G]

Hi @MacG12 

Welcome to the community.

What was it that you ordered? It it was a phone, could you include the colour and memory size please and I'll check our stock levels.

Chris

[MacG12]

Green 128GB

[Katie_B]

Hi @MacG12. 

What was the phone make and model?

Katie