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Phone purchase

Jmessent
Investigator
Investigator

‎28-12-2022 04:22 PM

I ordered for an iPhone 14 pro max 128gig I haven’t received to yet. 

0 Helpful
4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎28-12-2022 05:01 PM - edited ‎28-12-2022 05:02 PM

@Jmessent   What colour as there is a waiting period from 21 to over 28 days for that model type.   When did you order it ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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AlexK1999
Explorer

‎28-12-2022 06:01 PM

I ordered the same phone in Gold on the 23rd, they advised I could be waiting until Jan due to delays with stock, I know there’s issues with the warehouse in China so it will be causing delays for stores here

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Chris_B
EE Community Star
EE Community Star
In response to AlexK1999

‎28-12-2022 06:32 PM

@AlexK1999   That’s production issues as China has gone into lockdown.  This isn’t just the assembly lines it’s everything that goes into the device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Jmessent
Investigator
Investigator
In response to Chris_B

‎29-12-2022 08:29 AM

Black color . 
I ordered it in the 26/12/22

i will wait then 

Thank you

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