Phone order

[Chloew2005]

Hi I ordered a phone on Sunday haven't heard nothing since. Ref no xko******** paid 30 pound up front still no email or r anything 

[Mod edit: Removed personal information.]

[Ritu_D]

Good morning @Chloew2005 

Welcome to the community. 

You can Track My Order using the xko reference number, does it advise on a expected delivery date when you track it? 

Thanks 

Ritu 

[Chloew2005]

Done that just get a screen saying tracking is timed out  so no tracking available

[Ritu_D]

Thanks for getting back to me @Chloew2005 

What was the make and model of the handset you ordered? I can check the stock levels to see expected delivery date. 

Ritu 

[Chloew2005]

Hi I ordered pixel 8a 128g obsidian phone


Sent from Outlook for Android<>

[Ritu_D]

Thanks @Chloew2005 

I have just checked the stock and that phone is showing in stock with only a few remaining. I would recommend you Contact Us to speak with our digital sales team, they will be able to clarify what is happening with your order. 

Please let me know how you get on. 

Thanks 

Ritu