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Phone order

Andrew6372
Investigator
Investigator

‎26-11-2022 01:55 PM

Hi I ordered a new phone three days ago and haven’t had a delivery date yet, it says online it’s dispatched within 24hours usually thanks 

0 Helpful
5 REPLIES 5
Leanne_T
EE Community Support Team

‎26-11-2022 02:12 PM

Hi @Andrew6372

Thanks for coming here. 

Which model phone, including size and colour did you order? 

Leanne 🙂

Andrew6372
Investigator
Investigator
In response to Leanne_T

‎26-11-2022 11:42 PM

Hi Leanne thanks for the reply it was an iPhone 14 starlight colour think it was 128gb 

 

kind regards 

andrew

0 Helpful
Christopher_G
EE Community Support Team
In response to Andrew6372

‎27-11-2022 09:56 AM

The current estimate for that model is to expect dispatch within 7 days, @Andrew6372.

Hopefully you hear from DPD soon

Chris

Andrew6372
Investigator
Investigator
In response to Christopher_G

‎29-11-2022 02:17 AM

Hi Christopher thanks for your help and reply. I will keep an eye out for a dpd email and hopefully it arrives soon as I’ve just smashed my old screen 🙈

 

regards

0 Helpful
Leanne_T
EE Community Support Team
In response to Andrew6372

‎29-11-2022 07:53 AM

Oh no @Andrew6372

Hope it's not too bad and you can still use the phone whilst you are waiting. 

Leanne 🙂