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Phone delivery

SarahBullock
Visitor

I'm waiting for my new phone to arrive. I ordered it on the 3rd of October. How long will it take to be delivered?

1 REPLY 1
Schockwave
EE Community Star
EE Community Star

Hello @SarahBullock ,

Welcome to the community,

You have not said what phone, colour and storage size. Delivery will depend what you have ordered.

Orders are done on a first come first serve. If you want a more accurate answer, you may want to ring customer service as this here is not.

If it is the new IPhone, that will depend how many ordered before you and how many Apple have sent to EE, as there could be a backlog.

You will receive notification from DPD the evening before delivery and another one on the day of delivery with a one hour window.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.