Phone contract

[Julija1991]

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Maybe someone knows how many days to wait for the delivery of the phone if it is out of stock in the store.Thanks

[James_B]

Hi @Julija1991,

Welcome to the EE Community. 🙂

Which phone did you order and when?

Thanks

James

[Julija1991]

Hello,IPhone 14 pro silver.I’m order 24 October 

[Chris_B]

@Julija1991  What storage size ? 

[Julija1991]

I don’t know size😐

[James_B]

Hi @Julija1991,

We'd need to know the storage size of the phone you've ordered to check the delivery timescales.

Is it listed on your confirmation email?

James

[Julija1991]

Essentials 125GB £77

Plan description: Your plan gives you 125GB of data, capped at 100Mbps speeds, plus unlimited texts and calls to use in the UK. And if you have a 5G ready device you also get access to our 5G network. Fair use policy applies.

[James_B]

Hi @Julija1991,

That's your monthly mobile data allowance, rather than the storage size of the phone you ordered. The phone comes in 128GB, 256GB, 512GB and 1TB.

James

[Julija1991]

128 GB

[James_B]

Hi @Julija1991,

The delivery guidance when you placed your order was 'expect dispatch within 28 days'.

You'll receive a text message with tracking details as soon as your delivery slot is confirmed.

Hope this helps. 🙂

James