27-06-2025 02:16 PM
Ordered a phone on the 25/6/2025 took upfront cost from my bank but haven't had any confirmation or emails too when I'm getting the order
27-06-2025 04:32 PM
Hi @Lorri77.
Welcome to the community.
Have you been able to check your Junk/Spam folder for any emails from EE?
If you haven't received any confirmation, I'd recommend getting in touch with our guides; they will be able to search for your order and get you an update.
Debbie