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Richyt3192
Explorer

I ordered an Apple MacBook Air last Sunday, it said DPD two day delivery but still not received, I have tried contacting EE on the phone but they weren’t helpful at all. Has anyone got an email address I could or had a similar problem? 
thanks 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Richyt3192  You probably got this via the EE store which is a different shop and CS cannot help you with purchase from  this shop.   You need to see THIS 

You don’t need to be a EE customer to purchase from the EE store. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Richyt3192  You probably got this via the EE store which is a different shop and CS cannot help you with purchase from  this shop.   You need to see THIS 

You don’t need to be a EE customer to purchase from the EE store. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thank you, I’ll give that a go! 

ivangeorgiev89
Visitor

If your parcel is will DPR try to contact them. I have ordered new phone and I faced similar issues that's DPD's customer service number +441212750500. I hope they will solve your issue.