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Order

Britney1122
Visitor

‎23-12-2024 08:11 AM

I placed an order last night on the EE website for a iPhone new contract I received a confirmation email! 
but noticed in the subject of the confirmation email it says your EE order please call us to discuss? What does this mean ? Did my order go through I paid a £20 upfront cost which went through 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎23-12-2024 10:10 AM

Hi @Britney1122 

It means you need to call EE and verify some details or your order will not be processed.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.