27-10-2022 08:23 AM
I applied for an upgrade in August and received the email that my order was being processed but I haven't received any updates since then
27-10-2022 08:27 AM
@Kathleen046 For what device? Colour? Size ?
27-10-2022 08:29 AM
Oppo find x5 256gb in black
27-10-2022 10:52 AM
Hi @Kathleen046
Welcome to the community.
I would recommend speaking to our Mobile Care team so that they can check your order.
Chris