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Kathleen046
Explorer

I applied for an upgrade in August and received the email that my order was being processed but I haven't received any updates since then

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Kathleen046  For what device? Colour? Size ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Oppo find x5 256gb in black 

Christopher_G
EE Community Support Team

Hi @Kathleen046

Welcome to the community.

I would recommend speaking to our Mobile Care team so that they can check your order.

Chris