Order

[graciebabe391]

I placed an upgrade order online received the email conformation but not heard any more. Can't get live chat to work. Are you able to help me with this please. 

[James_B]

Hi @enikolovasova,

To complete your order, please call our sales team on the phone number included in the email.

Thanks

James

[Ausryttee]

hello i make a order to a phone you taked payment of 30 pound but was is that did im gonna get new phone?

[James_B]

Hi @Ausryttee,

Welcome to the EE Community. 🙂

How can we help with your order?

James

[Ausryttee]

well like i said i try get a phone fill in everything and make upfront payment 30pound and the page is gone.so i dont have any information,im gonna get my phone or what

[James_B]

Have you received a confirmation email @Ausryttee?

James

[Pussh74]

************ this order

[mod edit: please don't post personal details on the forum]

[Leanne_T]

Hi @Pussh74

Thanks for posting. 

Sorry we have no access to orders. 

Do you have a query we can help you with on the community? 

Leanne.

[Umerjaved1]

Can you help me about my order details

[James_B]

Hi @Umerjaved1,

Welcome to the EE Community. 🙂

How can we help with your order?

James

[XRaySpeX]

@Umerjaved1 : This user discussion forum can have no access to your specific account. You need to raise this with CS.