cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Order - upgrade

Andraghita
Visitor

Hello. I have 3 orders, i want to know if is accepted or not. Is on pending from long time.

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

Hello @Andraghita ,

Welcome to the community,

We would have no idea as there is no account access and we do not know who you are, this is a public forum not customer service, you would have to ring them up to find out.

What have you ordered, colour, size, one of the community staff will be able to let you know whether there is a wait for the items, but not check your order.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

Hello @Andraghita ,

Welcome to the community,

We would have no idea as there is no account access and we do not know who you are, this is a public forum not customer service, you would have to ring them up to find out.

What have you ordered, colour, size, one of the community staff will be able to let you know whether there is a wait for the items, but not check your order.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Ritu_D
EE Community Support Team

Good morning @Andraghita 

Welcome to the community. 

Just to add to what schockwave has said, did you receive a confirmation email? This can sometimes go into your spam or junk mail, so please have a look there. 

Thanks 

Ritu